Best Business VoIP Service Providers

       Whether your business has ten people or one thousand people you can benefit from VoIP to save money on your office phone service. VoIP utilizes your home or office Internet connections to route telephone calls, providing a low-cost, feature-rich telephone service for business of all sizes. Best business VoIP service offers easy setup and a range of features including voicemail, call forwarding, conference calling, Internet faxing, and virtual PBX for menu-based call routing. With VoIP, your business phone service is wherever the Internet is, allowing you to route calls to your employees no matter where they are; in the office, at home, or on the road. And it all comes with tremendous cost savings. VoIP phone service will beat traditional phone service on both price and functionality in virtually every scenario.

The analysis of finding the best business VoIP services considered features such as:

• ü  Level of service
• ü  Cost
• ü  Ease of use
• ü  Reliability
• ü  Computer integration
• ü  Customer service
• ü  Mobile access
• ü  Calling features

Here are the top business VoIP service providers and it does not follow a particular order or order of excellence:

1.       1-VoIp – This VoIP service provider offers different plans based on the number of users a business has. The smallest plan accommodates up to five employees, while the largest one supports up to 100 users. Plans include digital call-forwarding, cellphone redirecting, extension monitoring, call parking, intercom service, call waiting, auto attendants, digital queues, custom on-hold music, voicemail, call recording and other features. The service provides businesses with the ability to create custom announcements and choose options to let callers know immediately when the office or store is closed for the night. 1-VoIP also offers SIP trunking services.

2.       8*8 – This also rated among the top best business VoIP service providers for several reasons. For starters, it is a hosted VoIP-based phone system that includes personalized voicemail, three-way calling, caller ID, call waiting, transfers, call forwarding and chat. The system offers an online dashboard to manage communications, with call history, voicemail notification and calling from a personal computer. 8x8 also provides auto attendants, corporate directories, on-hold music, conference bridges and ring groups. In addition, the service's mobile app allows staff members to manage their business communications from anywhere. Besides its traditional business phone systems, 8x8 also provides contact center services.

3.       Avaya – Avaya's contact center and unified communications technologies and services are available in a wide variety of flexible on-premise and cloud-deployment options. These also integrate with non-Avaya applications. Avaya's Communicator lets employees access instant-messaging tools, voicemail, conferencing and video. The Avaya systems, which support up to 3,000 users, also offer mobile options that allow employees to access voice and video communications from mobile devices.

4.       All Call Technologies – This is also another top rated best business VoIP service provider. All Call Technologies is a virtual phone system. There is no equipment installed in your office and no changing of your current phone carrier. All Call Technologies virtual receptionist answers your calls with a professional greeting and gives callers the options they want. Outgoing greetings are professionally recorded with a male or female voice and programmed to your specifications. The Backup Attendant service takes calls only when your office lines are busy or not answered, while the Auto Attendant service plays a menu greeting immediately when someone calls. There is also an Entrepreneur and Partner plan that provides one, central phone number with extensions to reach you, your partners and staff via cell phones.

5.       Cisco – Cisco offers a variety of phone systems, including the Business Edition 6000. This purpose-built, all-in-one solution is designed for companies with 25 to 1,000 users. The service also provides a variety of computer-integrated programs to help businesses collaborate with customers and employees. In addition to the Business Edition 6000, Cisco offers a myriad of other unified communication and contact center solutions.

6.       FreedomVoice – This provider has also received a lot of positive reviews taking it among the best business VoIP service providers. FreedomVoice provides cloud-based communications systems for small to midsized businesses nationwide. The company offers three different systems: CloudNumber, CloudPhone and CloudPBX. CloudNumber is a virtual service that routes calls to you immediately or provides you the ability to use a custom professional greeting to answer and route your calls for you. CloudPhone includes unlimited domestic local and long-distance calling. CloudPBX is a scalable, cloud-based business phone system that doesn't require any big-ticket hardware. Each phone is professionally installed, configured and supported by a certified local partner.

7.       Grasshopper – Grasshopper is a virtual phone system that lets you run your business via mobile phones. Grasshopper works with your existing mobile and home phones so you never have to purchase, install or maintain expensive phone hardware. The system works by allowing you to create and customize extensions that forward calls to your home or mobile phones. For both a local and national presence, you can have toll-free and local numbers for your business. Other features include an auto-receptionist, music on hold, conference calling, call forwarding, call screening, voicemail and fax to email.

8.       Nextiva – The Nextiva cloud-based VoIP phone system is an all-inclusive unified communication solution designed for businesses of all sizes and it has in recent years been rated as the best business VoIP service provider. Nextiva's phone systems offer unlimited calling, conference calling, free local and toll-free numbers, voicemail, on-hold messaging, silent monitoring capabilities, and other features. The system also provides a mobile app that gives a business's employees the option of using the system's voice, video and instant-messaging capabilities straight from their mobile devices. In addition to its traditional business phone systems, Nextiva offers virtual phone systems and contact center solutions. The call center plan includes call-queue visibility, free auto-attendant recording and one-click transfers.

9.       Ooma Office – Most people consider this the best business VoIP service provider. Ooma Office provides small businesses with VoIP phone systems that do not require the purchase of special IP phones. Ooma's system can accommodate up to 20 users. The service includes unlimited calling in the United States and Canada, caller ID, a virtual receptionist, extension dialing, voicemail, call transfers, and a call log. Ooma also offers modes for after hours, ring groups, music on hold, conference bridges, voicemail forwarding and call forwarding.